A clear approach to payments and refunds

Sowora currently offers access for a one-time payment of ₹99.

There is currently no recurring subscription or automatic renewal associated with this offering.

You may leave the payment or checkout process at any time before completing a payment. No charge will be made by Sowora for a payment that you do not complete.

Refunds are generally not provided simply because a user changes their mind after completing a purchase and receiving access to Sowora.

This does not limit any consumer or other legal rights that cannot lawfully be excluded.

A refund may be considered where:

• payment was completed but access was not provided because of a technical issue attributable to Sowora;
• the same payment was charged more than once;
• the service materially fails to match the description or access conditions presented at the time of purchase; or
• a refund is otherwise required under applicable law.

If you believe you were charged more than once or were charged incorrectly, contact us at support.sowora@gmail.com with the relevant transaction information.

For your security, do not send passwords, full card numbers, CVV numbers, OTPs, or other sensitive payment credentials by email.

If you have completed a payment but cannot access the service because of a technical problem, contact us at support.sowora@gmail.com.

We will investigate the issue and, where appropriate, work to restore access. If the issue cannot be resolved and a refund is appropriate under this policy or applicable law, we will process the refund accordingly.

Payments may be processed through a third-party payment provider. When a payment provider is introduced, that provider may have its own terms, privacy practices, and payment-processing procedures.

A successful payment confirmation does not by itself change the refund rights described in this policy or any rights provided by applicable law.

Where a refund is approved, it will generally be issued through the original payment method or payment channel where technically possible.

The time taken for the refund to appear in your account may depend on the payment provider, bank, card network, or other payment intermediary.

To request a refund, email support.sowora@gmail.com.

Please provide:

• the email address associated with your Sowora account;
• the approximate payment date;
• the relevant transaction or payment reference, if available; and
• a brief description of the issue.

Please do not include passwords, full card numbers, CVV numbers, OTPs, or other sensitive payment credentials. We may need to verify account or transaction details before processing a request.

Each refund request is reviewed based on the circumstances of the transaction, the information presented at the time of purchase, this policy, and applicable law.

Nothing in this policy is intended to restrict any consumer rights or other rights that cannot legally be excluded.

We may update this Refund & Cancellation Policy when our pricing, payment arrangements, service, or legal obligations change.

The latest version will be published on this page with its effective date.

For refund, cancellation, payment, or access questions, contact us at support.sowora@gmail.com.